6 Solutions to Fix 0xc00d36c4 Error When Playing Video and Audio

Q: "I have several files (.mp4) not working in Movies & TV (comes up with the 0xc00d36c4 error). I have tried updating drivers but still no avail. Does anyone know how to fix the 0xc00d36c4 Windows 10/11 problem and play these files? Please help."

A: 0xc00d36c4 error seems to be a common issue, especially when you refresh Windows 10/11 installation or make a major Windows update. More than that, the message always occurs when people play some video and audio files apart from 0xc00d36c4 MP4 error. There are different reasons leading to the problem and this article introduces several effective solutions, under the condition that the video or audio file is intact and playable.

Since 0xc00d36c4 error is commonly caused by unsupported media formats or codecs, if you don't want to use other media players or install codec packs, you can also choose to convert the files to Windows supported formats to fix 0xc00d36c4 MP4, 0xc00d36c4 MP3 and so forth. WonderFox HD Video Converter Factory Pro is a simple yet powerful video conversion software for PC. It offers over 600 digital formats as well as popular devices and can help you convert virtually any video and audio to your computer friendly file. It's a fast video converter and easy to use.

Free downloadFree download the all-round app, the following how-to guide shows you how to fix 0xc00d36c4 error with ease.

The 0xc00d36c4 error sometimes occurs when you play media files from USB or external storage devices. In such cases, copy or move the media files to a local hard disk and play the file, which is the simplest way to fix 0xc00d36c4 MP4, MP3, AVI, MKV, and other common videos and audio files. It works sometimes. 

Usually, if specific codec is missing and Windows can't recognize the file type or extension, the 0xc00d36c4 code will display. So you only need to install an appropriate codec pack containing most common video and audio codecs. K-Lite Codec Pack is a good option.

Download the K-Lite Codec Pack via this link:

https://www.codecguide.com/download_kl.htm

Generally, the Basic codec pack would suffice. Just follow its installation wizard to install the codec pack. Restart your computer if possible, then the media file is supposed to play normally.

Also Read: Windows 10/11 YouTube Not Working | Fix MKV Windows 10/11 Playback Issue | MP4 File Not Playing on Windows

Many third-party media players have a rich set of built-in video and audio codecs, which can help you play most common and even rare video and audio files. VLC, MPC-HC, KMPlayer, and PotPlayer are popular and powerful. Especially, VLC is reputed to be the Swiss Army knife of media players. It can not only play media files, but also performs as a VLC video converter, editor, DVD ripping software, etc. Install VLC from the official site:

https://www.videolan.org/vlc/download-windows.html

After you install VLC on your computer, click on the Media button on the top left corner, select Open File, and import the video or audio files you want to play.

Windows Media Player will protect the media files it burns by default. Then, when you try to open a CD/DVD on your PC, the 0xc00d36c4 error may occur. You can disable the copy protection feature to see if the 0xc00d36c4 error can be fixed. Here are simple steps:

Step 1. Launch Windows Media Player.

Step 2. Click "Organize" on the top-left side and select "Options" from the drop-down menu.

Step 3. Switch to the "Rip Music" tab.

Step 4. Uncheck the "Copy protect music" option and click OK.

Then you can play the file again to see if the error is fixed.

The hardware conflict may also cause the 0xc00d36c4 error. So, you can check and update the display drivers to fix the issue. Check the steps below.

Step 1. Right-click on the Start button to open the Device Manager.

Step 2. Find the "Display drivers" and right-click on your display driver.

Step 3. Click "Update Driver Software" and follow the on-screen instructions to update the driver.