How to Play HEVC/H.265 Videos in Chrome Browser without Issue?

Author: Carina
Publish date
Updated on Nov 21, 2024
HEVC Google Chrome
  • WonderFox Free HD Video Converter Factory | Convert HEVC to Chrome-compatible format to fix the HEVC not playing in Chrome issue
  • 1. Download Download WonderFox Free HD Video Converter Factory
  • 2. Add HEVC Videos to the converter
  • 3. Choose a Chrome-supported format
  • 4. Start the conversion
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Part 1. Does Chrome Support HEVC/H.256?
Part 2. How to Enable Chrome HEVC Hardware Acceleration?
Part 3. How to Fix When HEVC Video Not Playing in Chrome Browser?
Part 4. FAQs about Chrome HEVC
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Google Chrome is a powerful web browser that allows you to search for anything you want to know. Not just this, you can also use Chrome as a media player. Just drop the video file into Chrome, and it will automatically start playing.

If you have HEVC videos and wonder if you can directly play them in Chrome browser, just have a look at this post. This post will guide you through all things about HEVC support in Chrome that can help you enable the hardware acceleration to optimize HEVC playback performance in Chrome and solve the HEVC playback issues with Chrome browser. Just keep reading!

Part 1. Does Chrome Support HEVC/H.256?

According to the Chromium Projects, The Chrome browser supports the following codecs and formats:

Container Formats:

  • MP4 (QuickTime/ MOV / ISO-BMFF / CMAF)
  • Ogg
  • WebM
  • WAV
  • HLS [Only on Android and only single-origin manifests]

Audio Codec:

  • FLAC
  • MP3
  • Opus
  • PCM (8-bit unsigned integer; 16-bit signed integer little endian; 32-bit float little endian)
  • PCM μ-law
  • Vorbis
  • AAC [Main, LC, HE profiles only, xHE-AAC on Android P+, macOS, Windows 11] [Google Chrome only]

Video Codec:

  • AV1
  • VP8
  • VP9
  • H.264 [Google Chrome only]
  • H.265/HEVC [Google Chrome only and only where supported by the underlying OS]

From the above list, we can see that Google has turned on HEVC support in its browser. (HEVC stands for High Efficiency Video Coding but is usually referred to as H.265.) However, the support for HEVC relies on the pre-existing support for this codec in the underlying operating system, be it Windows, Mac, iOS, or Android. Although most platforms already have support for HEVC, you may still find some HEVC playback issues due to the DRM (Digital Rights Management) and HDR (High Dynamic Range) content.

Part 2. How to Enable Chrome HEVC Hardware Acceleration?

Google Chrome comes with support for hardware-accelerated HEVC encoding and decoding. It can use a GPU to speed up the processing while consuming less CPU. It is usually enabled by default. But you can also enable it manually. The following are the detailed steps to enable hardware acceleration for the Chrome HEVC process.

Step 1. Open Chrome browser on your device and click the three-dot icon to expand the options tab.

Step 2. Select the “Settings” option and switch to the “System” tab.

Step 3. Here you can see the "Use hardware acceleration when available" option. If it is disabled, then toggle the slider to turn it on.

Enable Hardware Acceleration
Enable Hardware Acceleration

Part 3. How to Fix When HEVC Video Not Playing in Chrome Browser?

Since HEVC is supported by Chrome, you should be able to play HEVC videos in Chrome, but should with HEVC support on the underlying platforms. However, if you are on Windows, you may find the HEVC video shows a black screen because Microsoft hasn’t included HEVC support on Windows operating systems since Windows 10. Moreover, some other factors, like HDR and DRM content, can also cause the playback issue.

To solve the HEVC Chrome playback issues, read and follow the methods below.

1. Transcode HEVC to Chrome-compatible Format/Codec

In addition to the possible reasons mentioned above, you may still encounter the playback issue if your HEVC video are wrapped in a Chrome-unsupported format like MKV. No matter what is causing the HEVC playback failure in Chrome, you can solve it by converting the video format/codec. For this, you need a reliable video converter.

On PC, WonderFox Free HD Video Converter Factory is a leading free program that can convert between almost all formats and codecs. You can use it to convert your videos to MP4, WebM and other Chrome-supported formats and codecs with just a few clicks. The output quality will be highly preserved after the conversion. If you encounter the HEVC video playback issue in Firefox, Plex, TV, PC, or other platforms, you can always utilize it to transcode the problematic files to solve the file not supporting issues.

Now, downloaddownload and install this software to see how to convert HEVC to Chrome-supported format and codec.

Transcode HEVC
Transcode HEVC

Step 1. Launch the software and open the “Converter” module.

Step 2. Click “+ Add Files” to add your HEVC files to the program.

Step 3. Click the right-side format image to expand the output format list. Then go to the “Web” format section and select a Chrome-supported format, such as MP4, WebM, and OGV.

Step 4. Press the bottom ▼ button to set an output folder, and click “Run” to start the conversion.

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If you have a batch of unsupported video files for Chrome, you can try the upgraded version of this program - WonderFox HD Video Converter Factory Pro to batch-convert videos at once. It also supports hardware acceleration and brings you more features like downloading, recording, subtitle extracting, etc.

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Besides conversion, you can also try the following approaches to troubleshoot the HEVC not playing in Chrome issue.

2. Enable Hardware Acceleration

If you encounter the HEVC video playback issue, you can first try to check and enable the hardware acceleration, which can offload some tasks to the computer’s GPU rather than relying solely on the CPU.

>>>See how to Enable the hardware acceleration

3. Disable Chrome Browser Extensions

If you have some extensions in your Chrome browser, then the added extensions may conflict with the video playback and cause the HEVC video playback failure. So you can try to disable all extensions temporarily to see if one of them caused the problem.

How to disable the browser extension in Chrome:

Step 1. Open Chrome browser and press the three-dot icon to expand the options tab.

Step 2. Select the “Settings” option and go to the “Extension” tab.

Step 3. Here you can toggle off all installed extensions.

4. Download a HEVC Chrome Extension on Chrome

If you fail to play HEVC videos on Chrome, then it can also be that the device you’re using lacks the built-in support for the HEVC codec. You can install a dedicated HEVC extension to provide the essential codec for Chrome to play your videos. Just go to the Chrome Web Store, and you will find the available HEVC extension. Once installed, your browser should be able to handle HEVC content playback.

5. Install HEVC Video Player Plugin on Chrome

To enable your Chrome browser to play HEVC videos without issue, you can also use an HEVC video player plugin designed for Google Chrome. Such plugins are designed to improve the ability of HEVC playback in Chrome. You can search plugins in the Chrome Web Store or other reliable sources. After the installation, the plugin can integrate easily with Chrome and allow the smooth playback of HEVC videos in the browser.

Bottom Line

Although Google Chrome supports HEVC video playback, it sometimes fails to play due to various reasons. If you encounter the HEVC playback issue in Chrome, you can download the recommended free video converter to easily convert HEVC to other formats/codecs supported by Chrome. This free video converter can also be used to convert other problematic files for playing, editing, etc.

That’s all I want to share about how to play HEVC videos in Chrome without issue. Hope this post can be helpful to you. Thanks for reading. Have a nice day!

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Free download Download for Free

Part 4. FAQs about Chrome HEVC

Q1. Can Chrome decode H.265?

Yes, the Chrome operating system supports HEVC decoding. HEVC decoding has been enabled by default with the official release of Google Chrome version 107, enabling for smoother playback and better utilization of this cutting-edge video format.

Q2. Do any browsers support HEVC?

In IE, the HEVC/H.265 video format is partially supported in versions 11-11.
Edge adds the HEVC/H.265 format partial support in versions 12 to 111.
Firefox doesn’t offer full or partial support from versions 2 to 113.
The support of HEVC/H.265 video format in Chrome is from versions 109 to 114.
In Safari, the HEVC/H.265 video format is fully supported in versions 13.1 to 16.4, partially supported in versions 11 to 12.1, and unsupported in versions 3.2 to 10.1
Other browsers also gradually added the HEVC/H.265 support in their latest versions.

Q3. Does my phone support HEVC?

Most phones and other mobile devices support HEVC now. You can check the operating system of your device to see if it supports HEVC.

Your iPhone should be iOS 11.0 or higher, and the Android phone should be Android 5.0 or higher to support HEVC.

You can also convert HEVC to MP4 H264 if your device cannot play HEVC videos.

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