Fix Error Code 0xc00d6d60 on Windows 10/11

On Windows, we often use Windows Media Player or the Movies & TV app to play our personal media files. But sometimes, we would encounter an issue with media playback, especially with video files. There will pop up an error code ‘0xc00d6d60’, which indicates that the media player is unable to play the file. The error is mainly due to:

• Unsupported file format: The media file you're trying to play might be in a format that the player does not support.
• Missing codec: The necessary codec to decode the media file might be missing.
• Outdated software: The media player might be outdated.
• Corrupted file: The media file could be corrupted or damaged.

While an annoying problem, it can be fixed easily. Below, check out the solutions to fix the problem on your computer.

The straightforward way to make a video playable on Windows is by changing the video to a compatible Windows format.

WonderFox HD Video Converter Factory Pro is a professional and reliable video converter that can handle the conversion even if you don’t have any experience. Through the massive output formats it provides, you can easily convert your video file to play on Windows without error. You can download the software and follow the steps:

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• Launch the software and open ‘Converter’.
• In the Converter interface, click ‘+ Add Files’ in the upper-left corner and import the video file you want to convert. You can add multiple files to this program for batch conversion.
• Click the ‘Output Format’ image on the right to open the format page. Under the ‘Video’ category, select ‘MP4’, ‘WMV’, or ‘H264’.
• Click the ▼ icon at the bottom of the interface and specify an output path.
• Click ‘Run’ to start the conversion process. After conversion, play the converted file in your media player and see if the 0xc00d6d60 error code goes away.

As you probably aware, AVI is a container format, which can hold various different codecs, in which the media player may lack the necessary one needed to play the video. A working solution to this is to install the missing codec so that the player can use it to decode the file.

The video codecs can be downloaded all over the internet. For example, you can directly install codecs from the Microsoft Store. The common video codec extensions you may need for your computer include:

• HEVC Video Extensions
• MPEG-2 Video Extension
• AV1 Video Extension
• VP9 Video Extensions
• Web Media Extensions
• Raw Image Extension

However, if you don’t know which codec you need, you can install a codec pack, which typically contains a series of codecs and filters to ensure smooth playback for all common videos.

One of the most well-known codec packs is K-Lite Codec Pack. It offers three different packages to suit different needs. For average usage, the Standard version is enough. Just go to its official website, download the codec pack, click the .exe file, then follow the on-screen instructions to complete the installation. After that, you computer’s playback ability has expanded. Try your video in a media player and see if it plays normally.

If you just want to get your media files to play, trying a different media player is the easiest solution. Usually, various third-party video players play more formats and codecs than the built-in media player can. For example, you can easily play media files in players like VLC and MPC-HC. These two are free and open-source media players that support almost all videos you can think of without format conversion or codec installation. You can download the software separately on their official websites to try.

There is no doubt that having an outdated version of your media player can lead to poor playback performance and playback errors. Please check your media player and make sure it is up to date. For Windows Media Player, the latest version is Windows Media Player 12. If you still have an earlier version of Windows Media Player, you'll need to update by following these instructions:

• Click on the Windows search bar and type ‘Turn Windows features on or off’. Select it.
• Expand ‘Media Features’ and find ‘Windows Media Player’. Deselect the checkbox in front of it.
• Click ‘OK’ and restart your PC. This will remove your current version of Windows Media Player.
• After restarting your PC, repeat step 1.
• Expand ‘Media Features’ and select the ‘Windows Media Player’ checkbox.
• Click ‘OK’ and restart your PC. This will reinstall the latest version of Windows Media Player.
• Try to play the video that was not playing before and see the result.

If all of the above methods have failed, there is a good chance that your video file is corrupted. This usually happens when there is an interruption during the file transfer or download process. To fix this, you need to retransfer or redownload the original file. Otherwise, you need to try using a video repair tool.

The '0xc00d6d60' error can be a frustrating issue, but it is often fixable, especially by converting the format and installing the needed codecs. It is recommended that you try these solutions one by one until the problem is resolved.

That’s all I want to share and I hope this article is useful to you. Thanks for reading. Have a nice day!