Does my computer support hardware acceleration?
How to enable/disable the hardware acceleration option?

Related software: HD Video Converter Factory Pro, Free HD Video Converter Factory Pro. To learn how to speed up DVD software, please check here: How to turn on/off the hardware acceleration option in DVD Ripper Pro/Free DVD Ripper/DVD Video Converter?

A: Currently, our programs have support for Intel and Nvidia products only. Namely, it supports Intel QSV and Nvidia NVENC when encoding videos. When you launch the program for the first time, your hardware will be scanned for support for hardware acceleration. You can also click the Nvidia or the Intel icon on the bottom right to see if it supports hardware acceleration.
To turn on/off hardware acceleration, please click the "Hardware acceleration" button then check or uncheck the option.

* Generally, newer drivers are required to utilize hardware acceleration without issues.
* Hardware acceleration is available for H264 and H265 conversions.

*Note: if you replace your graphics card with a new one, please delete config.ini from
C:\Users\YOURUSERNAME\AppData\Roaming\WonderFox Soft\HD Video Converter Factory Pro
and the program will re-scan your graphics card.

NVIDIA graphics card users

The full list of video encode and decode GPU support matrix: https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new

Intel graphics card users

To check if your graphics card supports hardware acceleration or what kind of hardware acceleration it supports and more information, please see the picutre below or visit the related articles below.

Related articles:

How Do I Know if My Intel Processor Includes Quick Sync?

Encode and Decode Capabilities for 7th Generation Intel® Core™ Processors and Newer

https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video