Why Can’t I Save Videos on TikTok? | 2 Solutions Provided

TikTok provides the in-app save option for users to directly download a TikTok video to their phones and other devices once they are internet-connected. However, you may sometimes find the download option unavailable when you want to save a TikTok video. This is not the only situation where you can’t save a TikTok video. Slow network connections, server-related problems, improper device configurations, etc. can also hinder you from downloading desired videos. The following shows some most common reasons leading to the problem. Let’s jump in now!

Cause 1. Video Download Disabled by Owners

This can be the most common reason for “can’t download a TikTok video”. If the creators who posted the TikTok video don’t enable video downloading, then the “Save video” option will be greyed out, and then you cannot save the TikTok video.

Solution: You can use third-party TikTok video downloaders to download TikTok videos, which will be detailed in Part 2. Or you can contact the creator to get a copy of the video if you have a decent reason and won’t use the video improperly.

If the account is private, then you cannot download all videos under this account. And the only thing you can do is to contact the owners.

Cause 2. Internet Connection Errors

To successfully download or watch videos smoothly, it is important to keep the network in good condition. If your network is down or slow, then you can't watch videos smoothly, let alone download TikTok videos. You can try to open a browser on your device to see if you can access the website. If not, you should troubleshoot the network connection.

Solution: You can run a speed test to see how fast your internet is. (Fast.com is a good option.) If you’re on Wi-Fi with a weak network connection, try to use mobile data instead, or vice versa.

Cause 3. The TikTok Server Could Be Down

As stated earlier, TikTok may sometimes be offline. Since everything on TikTok is stored on the server, when the servers are down, you cannot download content from the platform.
This possibility is low and won’t last long even if it happens. So you can just wait for several minutes and try later.

Solution: To confirm if the TikTok servers are down, you can use third-party tools like Downdetector to view the current status of TikTok’s servers. If it is, just wait for a while until the servers are up since TikTok won’t leave its servers down for a long time.

More Solutions for Can't Save Videos on TikTok

1. Restart Your Device
A temporary bug or glitch may occur to your devices’ systems, which can cause problems when you try to save a TikTok video. So you can try to restart your mobile phone, tablet, or other devices to reload the resources and try to download videos again. This is a simple trick that often works when there is something wrong with your devices.

2. Keep TikTok Up in Date
Another thing you can do if you can’t save TikTok videos is to check for updates. The old version you are using may have an underlying issue related to downloads that need to be patched through updates.

3. Report the Problem to TikTok
If none of the solutions work for you, you may need to report the issue to TikTok’s support team.

Above are the possible reasons for you can’t download a TikTok video and the corresponding solutions for each one as well as the general common solutions.
If you wonder how to download TikTok videos that can’t be saved, you can continue reading the next part to learn two third-party video downloaders to save the needed videos.

This part recommends two free programs, the desktop TikTok video downloader and an online TikTok saver for you to save TikTok videos that you can’t save from the app.

---1. WonderFox Free HD Video Converter Factory

---2. Online TikTok Downloader

1. WonderFox Free HD Video Converter Factory

WonderFox Free HD Video Converter Factory is a powerful video & audio processing tool that is built-in with an advanced video downloader for PC. It is capable of downloading any videos on TikTok no matter if the video download option is on or off. You can use it to download music videos, tutorial videos, etc. in various formats with original quality preserved. It also allows you to save music from various sites in MP3, AAC, and other formats.
Besides downloading video and music from TikTok, you can also use it to download YouTube videos and other video & music content from 500+ sites effortlessly with links.
It is 100% FREE, simple to use, no ads, and watermark-free! Just downloaddownload and install this software on your PC and start downloading now!

2. Online TikTok Downloader – SnapTik

Apart from using the desktop free video downloader to save videos from TikTok, you can also try the web-based tools to save videos without downloading any software. And SnapTik is one of the best free online TikTok video downloaders that can help you download a TikTok video with the link. The online TikTok downloader can help you remove the watermark when downloading a TikTok video. Since it is web-based, you can easily access it anytime and anywhere on your PC, phone, and other devices once you are on the internet. It is easy to use.

The only downside is that there are some ads on the interface that may cause some misleading clicks. And when you want to download HD video, you need to watch an ad video.

Simple guide for save TikTok videos with it:

Step 1. Open the browser on your device and visit this page: https://snaptik.app/.

Step 2. Copy the TikTok video link on your device.

Step 3. Click “Paste” to automatically paste the TikTok video link or you can manually paste the link in the blank box.

Step 4. Click the “Download” button and it will show some options. Just directly click “Download” again and it will download the video quickly. Or you can click “Download HD” to get better quality after watching an ad video.

1. How to save TikTok videos without a watermark?

If you use the “Save” option in TikTok, then the downloaded video will contain a watermark. So to avoid the watermark, you can use a professional video downloader like Free HD Video Converter Factory, the desktop video/music downloader. You just need to copy and paste the video link and then choose the download options to save the video without a watermark. Free HD Video Converter also offers you more functions than just downloading videos!

2. How to allow video downloading on TikTok after posting?

To turn your video downloads on or off, you need:
1. Open the TikTok app and select “Profile” at the bottom.
2. Tap “Menu” > “Privacy” > “Downloads”
3. Turn the Video downloads setting on or off.

3. Can the video owners see who downloaded their videos?

The video owners are not notified when you download one of their videos. So you don’t need to worry about someone will get notified when you download their videos. The download option just counts as a share for the owner. However, please respect the author's copyright and do not use the downloaded files for any illegal purpose.

This post answers the question of “Why can’t I save a TikTok video” and provides the corresponding solutions. Meanwhile, two handy ways for directly downloading TikTok videos without a watermark are also offered in this post if the provided fixes don’t work for you.

That’s all. Thanks for reading! Have a nice day!