For WonderFox products paid user: if you lose your registration please do not purchase it again, and just send email to order@videoconverterfactory.com, we will find it and resend it to you within 24 hours. Please attach below items in the email:

1. Order ID
2. Licensed Email Address

* We provide lifetime customer service for our paid user, so you can always retrieve your registration code by Order ID or Licensed Email Address.

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