For WonderFox products paid user: if you could not find your registration please do not purchase it again. Please send an email to order@videoconverterfactory.com and we will find it and resend it to you within 24 hours. Please include the following information in the email:

1. The Order ID
2. Licensed Email Address (the one you used when you purchased the program)

* We provide lifetime customer service for our paid user, so you can always retrieve your registration code by Order ID or Licensed Email Address.

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